How long do I have to return an item?

You have 7 days from the day you receive your order to request a return or an exchange.

Do you offer free returns?

Return shipping costs are paid by the customer. You can send the item back with the carrier of your choice.

How long does it take to process a refund?

Once we receive the returned item and check its condition, we process your refund within 3–5 business days.

Can I exchange an item for a different size or color?

Yes. You can ask for an exchange within 7 days of delivery, depending on the availability of the size or color you need.

What items are not eligible for return?

All of our items can be returned or exchanged, as long as they are unworn, unwashed, and in their original condition with the tags and packaging.

Will I get my original shipping fee back?

The original shipping fee is refunded only if the return is due to our mistake — for example, if you received the wrong item or a faulty item. Otherwise, it is not refunded.

EUR

Customer Care

Returns & Exchanges

Your satisfaction means everything to us.

We want you to love what you wear. If something isn’t quite right, we’re here to help with a simple and hassle-free returns and exchanges process.

Hassle-Free Returns

Simple and transparent process

Worldwide Shipping

Returns accepted worldwide

Dedicated Support

Simple. Fair. Customer First.

We accept returns and exchanges within 7 days of delivery, provided the items are unworn, unwashed, and in their original condition with all tags attached.

7-Day Returns

You can return eligible items within 7 days of receiving your order.

Exchanges

Need a different size or color? We offer easy exchanges, depending on availability.

Item Condition

Items must be unworn, unwashed, and in their original packaging with tags attached.

How It Works

Easy Returns in 4 Steps

Request a Return
Message us on WhatsApp or email within 7 days of delivery with your order number.
Pack Your Item
Securely pack the item in its original packaging, with all tags attached.
Ship It Back
Send the package to the address we give you, with the carrier of your choice.
Get Your Refund or Exchange
Once we receive and inspect the item, we process your refund or exchange within 3–5 business days.

Frequently Asked Questions