Privacy Policy

Last updated: October 16, 2026

At Maroc Shop Online, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website (marocshoponline.com) or make a purchase from us.

1. Information We Collect

We may collect the following types of information:

• Personal information: your name, email address, phone number, shipping and billing address, and order details when you place an order, create an account, or contact us.
• Payment information: payments are handled by our payment providers. We do not store full card numbers on our website.
• Automatically collected information: IP address, browser type, device information, pages visited, and the website that referred you.
• Cookies and similar technologies: information collected through cookies to keep your cart, remember your preferences, and improve your browsing experience.

2. How We Use Your Information

We use the information we collect to:

• Process, ship, and deliver your orders.
• Communicate with you about your order, your account, returns, or your questions — by email, phone, or WhatsApp.
• Send you news, offers, and updates if you have subscribed (you can unsubscribe at any time).
• Improve our website, products, and customer experience.
• Prevent fraud and keep our website secure.

3. Sharing Your Information

We do not sell your personal information. We only share it when needed with:

• Service providers: payment providers, delivery and shipping companies, and the technical services that help us run our website and send emails.
• Legal authorities: when required by law, or to protect our rights, safety, or property.
• Business transfers: if our business is merged, acquired, or sold, your information may be transferred as part of that transaction.

4. Cookies

We use cookies to make our website work (for example, to keep items in your cart), to understand how visitors use the site, and to improve your experience. You can control or disable cookies in your browser settings. Please note that some features of our website may not work properly without cookies.

5. Data Security

We use appropriate technical and organisational measures — including a secure (HTTPS) connection — to protect your personal information against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the internet is completely secure, but we work hard to protect your data.

6. How Long We Keep Your Information

We keep your personal information only for as long as needed to provide our services, handle returns and customer support, and meet our legal and accounting obligations.

7. Your Rights

In line with Moroccan Law No. 09-08 on the protection of personal data, and depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Correct or update your information.
• Ask us to delete your information, or object to its use.
• Opt out of marketing communications at any time.

To exercise these rights, please contact us at contact@marocshoponline.com.

8. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• contact@marocshoponline.com
• +212 647-470387 (phone & WhatsApp)
• Fes, Morocco